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Workflow Trigger - New Message

Easily capture inbound LinkedIn messages and trigger automated workflows for faster, smarter responses.

Daniel Marr

We’ve added a powerful new trigger to help you automate workflows around LinkedIn conversations. The New Message trigger allows workflows to start automatically whenever a new message is received in your LinkedIn account.

How it works:

  • When a new message arrives, the workflow is triggered instantly.
  • You can then chain follow-up actions such as:
    • Look up a contact by provider ID, Name etc.
    • Find an existing contact
    • Find or create a new contact
    • Trigger any subsequent workflow actions (e.g., send alerts, update records, or launch nurture sequences)

Why this matters:

  • Never miss an inbound message from a connection
  • Route LinkedIn conversations into your CRM in real time
  • Automate contact matching and enrichment without manual effort
  • Kick off personalized workflows (e.g., task creation, follow-up reminders, or handoff to sales teams)