Skip to main content

Workflow Actions

Get Inmail Credit Balance

Check your remaining LinkedIn InMail credits across Premium, Recruiter, and Sales Navigator accounts to plan outreach campaigns effectively.

Action Overview

The Retrieve InMail Credit Balance action provides a summary of your available InMail credits. By monitoring balances, you can ensure your outreach campaigns stay on track and avoid interruptions due to depleted credits.

Use Cases

  • Campaign Planning – Verify available credits before launching an InMail sequence.
  • Usage Monitoring – Track credit balances over time to optimize messaging and plan renewals.
  • Workflow Automation – Trigger alerts or workflow adjustments when balances fall below a threshold.

Inputs and Required Data

This action requires no input fields. It automatically retrieves the credit balances for the authenticated LinkedIn account.

Response

The Retrieve InMail Credit Balance action returns:

  • Premium Credits – Remaining InMail credits for Premium accounts
  • Recruiter Credits – Remaining InMail credits for LinkedIn Recruiter accounts
  • Sales Navigator Credits – Remaining InMail credits for Sales Navigator accounts

Example Response

Premium Credits: 0
Recruiter Credits: 0
Sales Navigator Credits: 50

Workflow Integration

  1. Trigger the Action – Run this action before messaging workflows or on a scheduled cadence (e.g., weekly check).
  2. Process Results – Store balances in CRM fields or dashboards.
  3. Take Action – Notify users, pause campaigns, or adjust outreach when balances are low.
  • Send Invitation – Use connection requests strategically if InMail credits are low.
  • Send A Message To A Chat – Continue conversations with existing connections without consuming InMail credits.

Common Errors and Troubleshooting

Account Connectivity Issues

  • Cause: LinkedIn account is not authenticated or token expired
  • Solution: Reconnect the LinkedIn account in your CRM

No Credits Available

  • Cause: Credit balance has reached zero
  • Solution: Review LinkedIn subscription limits or purchase additional credits

Best Practices

  • Monitor balances regularly to avoid workflow disruptions
  • Configure automated alerts when credits fall below a set threshold
  • Allocate campaigns across multiple account types (Premium, Recruiter, Sales Navigator) for balanced usage

Advanced Tips

  • Threshold-Based Alerts – Build workflows that trigger internal alerts when credits drop below a specified number
  • Usage Optimization – Analyze past balances to forecast demand and align campaigns with credit availability

FAQs

Q: Can this action check balances for multiple LinkedIn accounts? 

A: No, this action retrieves the InMail balance for the single LinkedIn account connected to your CRM.

Q: Are there limits to how often I can use this action?

 A: LinkedIn’s API enforces rate limits. Ensure your usage complies with these limits to avoid interruptions.

Q: What happens if there are no remaining InMail credits? 

Q: What happens if there are no remaining InMail credits? A: The action will return a balance of zero for the applicable account type. You can then adjust your workflows accordingly.