Retrieve User Profile

Action Overview

The Retrieve User Profile action fetches detailed professional data for a LinkedIn user using their Public ID, Provider ID, or LinkedIn URL. It provides comprehensive insights such as work history, skills, education, certifications, and more. This data enhances CRM records and supports personalized outreach strategies.

Use Cases

• CRM Data Enrichment – Automatically populate CRM records with complete professional data for leads or contacts.
• Sales Enablement – Access detailed insights to tailor outreach and increase engagement.
• Talent Acquisition – Gather candidate information for recruiting and talent management.

Inputs and Required Data

Public ID, Provider ID, or LinkedIn URL (required) – The identifier or URL of the LinkedIn profile to retrieve.
Examples:

• Public ID: john-doe-12345
• Provider ID: ACoAACF0FXIB4xNWerCDvaQaRj_1guvaCYR-hQg
• LinkedIn URL: linkedin.com/in/john-doe-12345 or https://www.linkedin.com/in/john-doe-12345

Notify (optional) – Indicates whether retrieving the profile should notify the user (profile visit).
Example: True or False

Response

The Retrieve User Profile action returns the following fields:

• Provider ID
• Public ID
• First Name / Last Name
• Full Name
• Headline
• Summary
• Location
• Profile Picture
• Email
• Phone
• Address
• Socials
• Birthdate
• Follower Count
• Connections Count
• Shared Connections Count
• Network Distance (Self, 1st, 2nd, 3rd)
• Is Open Profile
• Is Premium
• Is Influencer
• Is Creator
• Is Hiring
• Is Relationship
• Is Open To Work
• Invitation Status
• Websites
• Hashtags
• Work Experience (company, role, dates, descriptions)
• Education
• Certifications
• Skills
• Volunteering Experience
• Public Profile URL

(Tip: Many of these fields depend on the user’s profile settings and visibility permissions.)

Obtaining Inputs

Inputs are typically passed from earlier actions such as Search User or Search People. For manual workflows, you can paste the LinkedIn URL directly.

Workflow Integration

1. Trigger the Action – Add Retrieve User Profile after identifying a profile in Search User, Search People, or when a LinkedIn URL is available.
2. Map Input Fields – Pass a Public ID, Provider ID, or LinkedIn URL. Include Notify if applicable.
3. Process Results – Update CRM records with enriched data and trigger follow-up actions.

Related Actions

• Search User – Find exact profiles when you have name and company.
• Search People – Run broader searches and return candidate lists.
• Send Invitation – Connect with the identified user after retrieving details.

Common Errors and Troubleshooting

Invalid Input

• Cause: The provided Public ID, Provider ID, or URL is not recognized.
• Solution: Ensure the identifier or URL is correct and properly formatted.

Access Denied

• Cause: LinkedIn account lacks permission or rate limits were exceeded.
• Solution: Ensure your account type supports the action and comply with rate limits.

Best Practices

• Always use the most specific identifier available (Provider ID > Public ID > URL) for reliability.
• Avoid excessive retrievals in short time windows to stay within LinkedIn’s limits.
• Store returned profile data in CRM custom fields to avoid repeated lookups.

Advanced Tips

• Data Segmentation – Use enriched attributes like skills, job history, or certifications to build segmented campaigns.
• Workflow Automation – Chain with follow-up actions such as Send Message or email tasks for personalized engagement.

FAQs